# PagerMind

> PagerMind is an AI SRE for teams that run Prometheus and Alertmanager. When an alert fires, it investigates with the team's own metrics, logs and dashboards (read-only) and posts a verdict to Slack or Microsoft Teams in about 90 seconds: false alarm, real issue or needs attention. It is operated by DevPlusOps LLC.

## What it does
- Receives alerts from Alertmanager or Grafana alerting via a per-workspace webhook.
- Filters noise before any AI runs: user filters, maintenance windows, a repeat cooldown and a storm limit. Filtered alerts are recorded and cost no credits.
- Each workspace has its own isolated agent. A typical investigation makes about 20 read-only queries: Prometheus range queries, per-container CPU breakdowns, Loki log search, Grafana dashboard panels, Kubernetes pod state, and an optional read-only host agent.
- Posts a short verdict-first note (verdict, host, evidence in plain sentences, one action) as a reply on the alert's Slack or Teams thread and on a web dashboard.
- Learns from corrections: when an engineer marks a verdict wrong and writes what happened, PagerMind turns it into guidance for that alert.

## Safety
- Read-only: PagerMind never restarts, deletes, edits or deploys anything. The host agent only runs commands on a fixed read-only allow-list and connects outbound (no inbound ports).
- Connection secrets are encrypted at rest (AES-256-GCM). Customer data is not used to train AI models.

## Pricing
- New workspaces get 5,000 free credits. A typical investigation uses about 100 credits.
- After that, customers add their own OpenAI, OpenRouter or Anthropic API key. No card is needed to start.

## Who it is for
- Platform engineers and SREs running Prometheus and Alertmanager who are tired of being paged for alerts that don't matter.
- Sign-up requires a work email address. One organization per company; colleagues request access from the owner.

## How it differs from paging tools
- PagerDuty and Opsgenie decide who gets paged and when. PagerMind decides what the alert means, and works alongside them (it can add its verdict as a PagerDuty incident note).

## Requirements
- A Prometheus server reachable from the internet with authentication (basic auth or Cloudflare Access).
- An Alertmanager receiver or Grafana contact point pointed at the PagerMind webhook.

## Links
- [Home](https://pagermind.com/)
- [Start free](https://app.pagermind.com/signup)
- [Privacy Policy](https://pagermind.com/privacy/)
- [Terms of Service](https://pagermind.com/terms/)
- Contact: support@pagermind.com